Average Reviews:
(More customer reviews)The wall rack arrive with a damaged piece. I emailed the company and described in detail which piece was damaged. The company would not send out a replacement until I sent a photo of the damaged piece. I could understand that if I were asking for a replacement of everything, but all I wanted was for the company to send me a replacement for the one damaged piece. Well, the replacement piece arrived today. The problem is it's about 1/4 of an inch longer than the old piece, the finish is darker, and the routed slots are different. Plus, it appears to be of cheaper quality than the rest of the wall rack originally sent me. I'm not sure it's even real wood. I thought this rack was a bargain for the price. It's turning out to be just a huge pain in the neck. Stay away!
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