Average Reviews:
(More customer reviews)We ordered this product back on august 26th...supposedly it had shipped on the 31st...well we were still sitting here in the middle of september and it still had not arrived. we then started calling around to find out where it was, only to find out that not only did they NOT use UPS as the shipper as the order had stated, they went with abf. No problem, right? wrong!! They said that they had delivered it to us on the 10th of september, which was bs, since someone is here at home at all times. Upon calling and emailing several more times to get to the bottom of this, we find out that it had not shipped at all but it was in fact sitting on a dock somewhere and had been for the past few weeks!!! why, do you ask??? all because they didnt have our phone number. So were they going to sit on our item till hell froze over??? probably!! Till I filed a claim with amazon...then i got action...the item finally arrived on 9/22. End of story, right? WRONG AGAIN!!! We open this box, yesterday, to put it together....and what did we see, but a slate table that had a crack running nearly the full length of the table, broken pieces from this crack laying all over the inside of the box...well if that wasnt bad enough, once we got it upright, we noticed that it wasnt just on the bottom but broken pieces also could be seen under the felt. I immediately wrote this company, again and demanded that they rectify the situation...all they would tell me is that a claim would be filed, well that is all well and good, but where does that leave us??? we paid over $700 for this item and it is virtually useless and unusable. I would never buy from this company again (nor would i ever use abf as a shipping company now that i see how negligent they are)....and if amazon is smart they will not let atafa sell merchandise thru their company again.
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